Terms of Service for AIDevice
Effective Date: January 1, 2025
Welcome to AIDevice, the premier AI Device Store offering intelligent devices, software subscriptions, instructional materials, and related services. These Terms of Service govern your access to and use of our platform at AIDevice.click and all purchases of services, information products, and goods.
Contact Information
Address: 251 Donald St, Winnipeg, MB R3C 3M2, Canada
Phone: +14166736868
Business ID: 456319988
1. Acceptance of Terms
By placing an order or subscribing to services on AIDevice.click, you agree to these Terms. If you disagree, please refrain from using our platform.
2. Overview of Offerings
AIDevice provides three categories of offerings:
- Services: On-site installation, training sessions, and custom integration of smart devices.
- Information Products: E-books, video tutorials, and online courses related to AI-enabled products.
- Goods: Physical smart devices and accessories available for purchase.
3. Ordering and Payment
All orders require payment in full before fulfillment. You agree to provide accurate billing details and authorization for charges. Prices are quoted in CAD and may change without prior notice.
4. Delivery and Scheduling
For goods, we ship items within 3–5 business days. For services, we will contact you to schedule appointments within 7 days of purchase. Information products are delivered digitally upon confirmation of payment.
5. Refund Policy
5.1 Services
You may request a refund for services up to 48 hours before the scheduled appointment. Approved refunds are processed to the original payment method within 7 business days. If you wish to reschedule, please notify us at least 24 hours before the session. Services marked as Non-refundable—such as custom implementations or one-off training sessions—do not qualify for refunds due to preparation and resource allocation. These items are clearly labeled at the time of purchase.
5.2 Information Products
E-books, video tutorials, and courses may be returned within 14 days of digital delivery if the content remains unused (no downloads or course access). Once approved, refunds will be credited back to your original payment method within 7 business days.
5.3 Goods
Physical products can be returned within 30 days of receipt in original packaging and unused condition. After inspection and approval, we will issue a refund via the original payment method within 10 business days. Shipping costs are non-refundable, and customers are responsible for return shipping fees.
6. Intellectual Property
All content, trademarks, and software provided by AIDevice are owned or licensed by us. You may not reproduce, distribute, or modify without prior written consent.
7. User Responsibilities
Users agree to comply with all applicable laws and to provide accurate information. Misuse of our offerings may result in account suspension or denial of service.
8. Limitation of Liability
To the fullest extent permitted by law, AIDevice is not liable for indirect, incidental, or special damages arising from the use of our products or services.
9. Changes to Terms
We may update these Terms at any time. Continued use of our platform constitutes acceptance of the revised Terms.
10. Contact Us
If you have any questions or requests, please visit our Contact Us page.